FAQs

HOW DO I PAY FOR PARKING AND WHAT DOES IT COST?

Standard parking is included in the price of the ticket for all amphitheater shows, unless otherwise noted. You can purchase upgraded parking to park closer to the entrance gates online via the Ticketmaster link on an event's page, or with a credit card day-of while space lasts.

If you purchased upgraded parking in advance, please have your QR code ready to scan by a parking attendant as you enter into the parking lots.

Parking lots will open one hour prior to main gates, unless otherwise noted.


CAN I STAY OVERNIGHT?

Germania Insurance Amphitheater is located on multiple acres of land in the heart of Circuit of The Americas' racetrack, with a parking area dedicated to RV guests. To purchase an overnight trackside RV space, please visit our COTA Camping page to book your stay.


WHERE CAN I SAFELY DROP OFF AND/OR PICK UP A CONCERT-GOER?

The designated passenger drop-off and pick-up area for concerts is located in the cutouts of B and D. For the safety of all guests, only this area may be used for dropping off and picking up passengers. Look for signage designating this space as you enter COTA Blvd.


WHAT TIME DO THE GATES OPEN?

Gates open one hour prior to a show's start time unless otherwise stated.


WHAT FOOD AND BEVERAGES DO YOU SERVE?

A wide variety of food options will be available for purchase within the gates, with everything from full meals to tasty snacks. 

Please be aware our vendors will ID for all alcoholic beverage purchases. If you plan to have a drink or two, please bring an acceptable form of ID with you. IDs accepted include: U.S. Driver License, U.S. Territory's Driver License, U.S. State-Issued ID Card, Passport, Passport Card, or U.S. Military ID. 

Alcohol sales will cease 30 minutes prior to the projected end time of the event. No beverage regardless of type will be allowed to exit the venue at the end of the show.


CAN I BRING IN FOOD OR WATER?

No outside food or beverages will be permitted within the gates unless specifically stated for an event.

All guests are welcome to bring in one factory-sealed water bottle per person, no larger than 20oz.


DO YOU ALLOW TAILGATING?

Tailgating is welcome in our parking lots before a show as long as the festivities are contained to your singular parking place.

Parking lots open one hour prior to gates opening.


WHERE CAN I PURCHASE TICKETS?

Ticketmaster® is the official ticketing source for Germania Insurance Amphitheater. Please exercise caution when buying tickets from websites that are not www.ticketmaster.com.

Tickets for events at Germania Insurance Amphitheater are available for purchase online at Ticketmaster.com. Tickets can also be purchased on event days at the Grand Plaza Box Office beginning 2 hours before gates open, subject to availability. The Grand Plaza Box Office is located directly outside the main entrance gates.

Additional service charges may apply when purchasing tickets. Refunds and exchanges are NOT allowed after purchase.


HOW EARLY CAN I PURCHASE AT THE BOX OFFICE?

The Grand Plaza Box Office located directly outside the main gates to the amphitheater will open 2 hours before gates open.


DO YOU ALLOW FOR RE-ENTRY AT EVENTS?

There is no re-entry permitted at any Germania Insurance Amphitheater event unless explicitly stated on that event's page.


WHAT ARE YOUR TICKETING POLICIES FOR CHILDREN ATTENDING AN EVENT?

Infants and toddlers up to age 2 are admitted free to the GA Lawn without a ticket when accompanied by a ticketed adult. Some exceptions apply for specific children’s performances. Children aged 3 and older must a have ticket.


DO YOU ALLOW THE RESELLING OF TICKETS AT THE VENUE?

No. The reselling of tickets is prohibited at all times anywhere on the grounds of Germania Insurance Amphitheater, or on any part of Circuit of The Americas' grounds or parking lots.


DO YOU HAVE ATM’S?

Yes. ATM’s are located in the the Grand Plaza near concession stand locations.


WHAT HAPPENS IN THE EVENT OF INCLEMENT WEATHER?

All Germania Insurance Amphitheater shows are rain or shine. In the event there is severe weather, keep an eye on the amphitheater's social media channels (Twitter or the show's Facebook event page). If there are any changes to the show's planned schedule, it will be posted there. UNLESS OTHERWISE STATED, THE EVENT WILL GO ON AS PLANNED.

If a weather emergency occurs during an event, the venue will notify all guests and direct guests to take steps to minimize risks. Your safety is our priority.


IS SMOKING ALLOWED?

Smoking and vaping will only be allowed in authorized areas that are 15 feet from an entrance or openable window of an enclosed area. No smoking is allowed within the Germania Insurance Amphitheater's bowl or on the GA Lawn.


WHERE ARE RESTROOMS LOCATED?

Permanent restrooms are located in the Grand Plaza, behind the permanent concessionaire building, and in the Germania Insurance Amphitheater bowl on either side of the stage. Temporary restrooms will be located around the venue.


WHERE IS THE LOST & FOUND?

If an item is lost during an event, please head to the Guest Services Tent near the entrance to the venue. On non-event days, please call 512.655.6220 for lost item information.

If you find a lost item, please turn it in to the Guest Services Tent located near the main gate.

Items recovered will be held for 30 days, with unclaimed items donated to charity.


HOW DO I GET TO GERMANIA INSURANCE AMPHITHEATER AT CIRCUIT OF THE AMERICAS?

We highly recommend using Waze to help you not just find the best way to get to Circuit of The Americas (COTA), but the best route to specific parking lots.

Open the Waze App and enter in the lot you're headed to (ex: "Lot F - COTA"). The best route to that parking lot will appear.

For more information, please visit our Parking/Directions page.


IS THE AMPHITHEATER ADA ACCESSIBLE?

Yes. For more information, please head to our dedicated ADA page.


CAN I BRING IN A CAMERA OR VIDEO RECORDER?

Cameras with detachable lenses or attached lenses longer than 3 inches are not allowed within the gates. Permitted cameras must be able to fit in a front shirt pocket.

Camera policies are dictated by the artist and are subject to change on a show-by-show basis.


IS THERE A CODE OF CONDUCT FOR GUESTS?

The rules and regulations outlined below are to ensure an exceptional concert experience for everyone visiting us here at the Germania Insurance Amphitheater. 

  • Be considerate – this is a shared space and we want everyone to enjoy themselves.
  • Be respectful of guests and staff.
  • Verbal or physical harassment, intimidation, and aggressive behavior of any kind towards fellow guests and staff will not be tolerated.
  • Fighting will result in immediate ejection from the venue.
  • Instructions of Venue Personnel and Law Enforcement must be followed.
  • Reentry is not permitted
  • Wristbands and other credentials are NON-TRANSFERABLE, NON-EXCHANGEABLE, and NON-REPLACEABLE. Do NOT stretch or tamper with your wristband in any way or you will not be allowed entry. Subsequent and/or multiple presentations (passing) of counterfeited wristband are VOID and will be seized by Venue Staff.
  • Misuse of tickets, wristbands, and other credentials will be seized by staff and will not be replaced. Those misusing tickets, wristbands, and/or other credentials are subject to ejection without a refund. 
  • The resale of Germania Insurance Amphitheater admission tickets is strictly prohibited on the property, which includes the facility’s grounds and surrounding parking areas.
  • Soliciting or vending is strictly prohibited on the property, which includes the facility’s grounds and surrounding parking areas.
  • Smoking, including Vapes and E-Cigs, is not permitted on the floor, in reserved seats, on the GA Lawn, or in the picnic and concessions areas. Smoking is allowed in designated areas only.
  • Guests who show signs of illegal substance abuse or intoxication may be refused entry or ejected from the venue.
  • Guests are permitted to stand and dance in front of their seat. Standing ON seats is not allowed.
  • Standing or dancing in the aisles is not permitted. (Places of Assembly in the State of Texas, Article 25, Section 25.107)
  • Guests (including children) are not allowed to sit or stand on the shoulders of another guest.
  • No throwing objects of any kind.
  • Flying drones on or over the property is not permitted at any time.


WHAT OTHER EVENTS HAPPEN AT CIRCUIT OF THE AMERICAS?

Germania Insurance Amphitheater calls Circuit of The Americas (COTA) its home and many events take place at the venue throughout the year. To see a full list of events at COTA, please go here.

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