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Standard parking is included in the price of the ticket for all amphitheater shows, unless otherwise noted. You can purchase upgraded parking to park closer to the entrance gates online via the Ticketmaster link on an event's page, or for cash day-of while space lasts.
If you purchased upgraded parking in advance, please print out your pass and place it on the driver-side dashboard as you enter into the parking lots.
Parking lots will open one hour prior to main gates, unless otherwise noted.
Germania Insurance Amphitheater is located on multiple acres of land in the heart of Circuit of The Americas' racetrack, with a parking area dedicated to RV guests. To purchase an overnight trackside RV space, please visit our Rev Line Park page to book your stay.
Circuit of The Americas has partnered with local hotels to provide special hotel rates and has consolidated the best hotel rates available in the marketplace for your convenience. BOOK NOW through the online portal for your visit to Austin, Texas.
The designated passenger drop-off and pick-up area for concerts is located in Lot H. For the safety of all guests, only this area may be used for dropping off and picking up passengers.
The following items WILL NOT be permitted within the gates of the venue. In addition to items specifically listed here, other items that may be deemed to present a potential hindrance or threat may also be prohibited.
Gates open one hour prior to a show's start time unless otherwise stated.
A wide variety of food options will be available for purchase within the gates, with everything from full meals to tasty snacks.
Please be aware our vendors will ID for all alcoholic beverage purchases. If you plan to have a drink or two, please bring an acceptable form of ID with you. IDs accepted include: U.S. Driver License, U.S. Territory's Driver License, U.S. State-Issued ID Card, Passport, Passport Card, or U.S. Military ID.
Alcohol sales will cease 30 minutes prior to the projected end time of the event. No beverage regardless of type will be allowed to exit the venue at the end of the show.
New this year – Replace driving to a concert with a comfortable ride on Tour Austin's Concert Shuttle. Tour Austin departs from downtown Austin and will drop you off and pick you up near Lot D at our venue. Visit Tour Austin now to book your transportation to a show.
No outside food or beverages will be permitted within the gates unless specifically stated for an event.
All guests are welcome to bring in one factory-sealed water bottle per person, no larger than 20oz.
Tailgating is welcome in our parking lots before a show as long as the festivities are contained to your singular parking place.
Parking lots open one hour prior to gates opening.
Will Call tickets will be at the Grand Plaza Box Office, located directly outside the gates of the concert venue. View Venue Maps Here
Ticketmaster® is the official ticketing source for Germania Insurance Amphitheater. Please exercise caution when buying tickets from websites that are not www.ticketmaster.com.
Tickets for events at Germania Insurance Amphitheater are available for purchase by phone through Ticketmaster at 800.745.3000 or online at Ticketmaster.com. Tickets can also be purchased on event days at the Grand Plaza Box Office beginning 2 hours before gates open, subject to availability. The Grand Plaza Box Office is located directly outside the main entrance gates.
Additional service charges may apply when purchasing tickets. Refunds and exchanges are NOT allowed after purchase.
For guests with hearing impairments, a Telecommunications Device for the Deaf (TDD) has been installed by Ticketmaster. For information, and to purchase tickets to Germania Insurance Amphitheater events, the TDD number to call is 800.755.6244.
The Grand Plaza Box Office located directly outside the main gates to the amphitheater will open 2 hours before gates open.
If you chose eTickets (either print-at-home or mobile) as your delivery method during checkout, here is how to access your tickets on the day of the event:
For assistance prior to arrival for your event, please call 512.301.6600.
Please notify the Box Office that your ticket(s) were damaged, lost, stolen, or misplaced prior to your arrival by calling us at 512.301.6600. Tickets can only be printed for the original ticket purchaser, no exceptions. Damaged tickets must be exchanged before new tickets will be reprinted.
There is no re-entry permitted at any Germania Insurance Amphitheater event unless explicitly stated on that event's page.
Infants and toddlers up to age 2 are admitted free to the H-E-B Lawn without a ticket when accompanied by a ticketed adult. Some exceptions apply for specific children’s performances. Children aged 3 and older must a have ticket.
No. The reselling of tickets is prohibited at all times anywhere on the grounds of Germania Insurance Amphitheater, or on any part of Circuit of The Americas' grounds or parking lots.
Yes. ATM’s are located in the the Grand Plaza near concession stand locations.
All Germania Insurance Amphitheater shows are rain or shine. In the event there is severe weather, keep an eye on the amphitheater's social media channels (Twitter or the show's Facebook event page). If there are any changes to the show's planned schedule, it will be posted there. UNLESS OTHERWISE STATED, THE EVENT WILL GO ON AS PLANNED.
If a weather emergency occurs during an event, the venue will notify all guests and direct guests to take steps to minimize risks. Your safety is our priority.
Smoking and vaping will only be allowed in authorized areas that are 15 feet from an entrance or openable window of an enclosed area. No smoking is allowed within the Germania Insurance Amphitheater's bowl or on the H-E-B Lawn.
Permanent restrooms are located in the Grand Plaza, behind the permanent concessionaire building, and in the Germania Insurance Amphitheater bowl on either side of the stage. Temporary restrooms will be located around the venue.
If an item is lost during an event, please head to the Guest Services Tent near the entrance to the venue. On non-event days, please call 512.655.6220 for lost item information.
If you find a lost item, please turn it in to the Guest Services Tent located near the main gate.
Items recovered will be held for 30 days, with unclaimed items donated to charity.
We highly recommend using Waze to help you not just find the best way to get to Circuit of The Americas (COTA), but the best route to specific parking lots.
Open the Waze App and enter in the lot you're headed to (ex: "Lot F - COTA"). The best route to that parking lot will appear.
For more information, please visit our Parking/Directions page.
Yes. For more information, please head to our dedicated ADA page.
Chairs with legs 6" or shorter will be allowed within the venue. This height limit will help ensure a great view for all concert-goers sitting on the H-E-B Lawn. Stadium cushions that sit directly on the ground and small blankets (no larger than 60" x 30") are welcome inside the gates.
Cameras with detachable lenses or attached lenses longer than 3 inches are not allowed within the gates. Permitted cameras must be able to fit in a front shirt pocket.
Camera policies are dictated by the artist and are subject to change on a show-by-show basis.
To ensure that all of our guests have a safe and enjoyable experience, amphitheater management will NOT tolerate the following actions from any guest:
Upon entering the venue, all patrons will be subject to the same security screening process which includes walk-through metal detectors, hand wands, and, in some cases, pat downs. In addition, all bags, purses, blankets, and personal items are subject to inspection. Please prepare accordingly; remove hats, jackets, and sunglasses and empty pockets of cell phones, keys, wallets, and other items prior to entering the metal detectors.
Ticket-holders should be aware that there are no provisions for returning banned items left at the venue entrances. We encourage you to leave all banned items at home or in your vehicle before entering the venue. Individuals who deliberately attempt to bring banned items through security checkpoints are subject to removal from the facility without a refund.
Germania Insurance Amphitheater calls Circuit of The Americas (COTA) its home and many events take place at the venue throughout the year. To see a full list of events at COTA, please go here.