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Germania Insurance Amphitheater follows the ADA guidelines regarding the sale of accessible seating.
Accessible seating is available throughout the venue at various price points. These areas are reserved exclusively for guests who require mobility assistance and their companion. Tickets may be purchased online at Ticketmaster.com. Tickets can also be purchased on event days at the Grand Plaza Box Office beginning 2 hours before gates open - subject to availability.
People purchasing a ticket for an accessible seat may purchase up to three additional seats for their companions in the same row and these seats will be contiguous with the accessible seat. Accessible seats may be used as companion seats. If contiguous seats have already been sold and are not available, Germania Insurance Amphitheater will offer other seats as close as possible to the accessible seat.
Accessible seating is available in sections 102-106, sections 202-206, and the GA Lawn.
Dedicated ADA space is also available in the Tower Club, which offers an elevated concert experience. For more information, contact our sales team at 512.655.6300 or cota-sales@thecircuit.com.
Free ADA Parking is available on-site in Lot H. ADA parking spaces are also available in upgraded parking, which can be purchased as a parking upgrade to any show while space remains in Lots C and D. To purchase upgraded parking, please visit the event page.
Vehicles must display a valid, government-issued ADA permit. Management reserves the right to take appropriate action regarding misrepresentation of parking privileges, which may include ticketing and/or towing a vehicle at the owner's expense, reporting of misuse of handicapped plate/tag to the Department of Motor Vehicles for possible revocation of parking privileges, and/or criminal charges.
Accessible restrooms can be found throughout the venue. Permanent restrooms are located behind the concessions building near the Turn 15 Grandstand, within the Germania Insurance Amphitheater, on the left and right side of the stage, and the lid area (the upper concourse at the rear of the stage). Portable restroom locations will vary depending on the event.
Certified service animals - as dictated by the U.S. Department of Justice guidelines - are permitted. Service animals must have proper documentation, be on a leash, and remain with its owner at all times.
Guests with mobility issues are also invited to stop by the Guest Services Tent at the main entrance to request further assistance getting from the gates to their seats.
Guests in wheelchairs with General Admission Pit Tickets are allowed in the Pit. While there is not reserved seating in this area, we do recommend positioning your chair along the back or side walls. Please note that wheelchairs cannot block any aisles, right-of-ways, or fire lanes.
Please contact Ticketmaster or the original point of purchase to request a ticket exchange. Exchanges for ADA tickets must be made in advance and are based on availability only.
Please contact us before your event at 512.301.6600. We will walk you through what we’ll need from you in order to accommodate your needs.
Mothers may nurse their children in any public location where they feel comfortable and are authorized to be. Breast pumps are also permitted in the venue. If a mother prefers a more discreet location, she may use the Medical Trailer located near the front gates. For further assistance during the event, please visit the Guest Services Tent at the entry gates.
Venue Contacts for ADA Inquiries Prior to Arrival for an Event: